Privacy Policy

1: About

Bizbuddy and Tree HQ apps are developed for trade industries. Tree HQ was later established to target arborists and forestry workers specifically. Tree HQ will link your account to bizbuddy, which is backed up on our servers hosted by Digital Ocean in Singapore. Tree HQ is mobile management system designed for trades and arborists. It is a CRM Cloud-based system. Tree HQ is available on desktop mac and windows, ios app, iPhone, tablet or android app phone or tablet version. This policy is to inform you how Tree HQ deals with your personal information and how it applies to desktop and mobile versions. The guideline will explain how we collect, use and disclose your personal information, data and other information associated with you and the use of our services. It also notifies you about your rights and responsibilities relating to your data, in association with your use of our services.

2:Commitment:

Tree HQ is committed to maintaining the privacy of your personal information.

3:Application:

To use Tree HQ Platform, all customers will need to submit personal, business and non-identifiable information about you or your business. Such as personal, industry and specific company information. This policy applies to any information that you would have entered via Tree HQ website or Tree HQ App. Customers may be asked to provide further details as they continue to use our service.

4:Use of Information:

Any information received will only be used with the services provided by Tree HQ, to co-operate with any industry, government or regulatory authorities.

5:This policy is not limited but may include Tree HQ responding to inquiries and requests Provide technical support Identify and verify your account

6:Your use of the Service means You consent to the collection, holding and use of personal and other information for these purposes, and any other purpose for which you have provided express permission.

7:Tree HQ reserves the right to use data for marketing, business or intelligence purposes. Tree HQ can access account information to help better understand how customers are using the design for improvements.

8:Our Policy does not apply to third-party websites, products or service, even if they link to our system.

9:Consent:

By accessing the Tree HQ platform, all customers are consenting to the collection, use, disclosure, storage and processing of information following this privacy policy.

10:Disclosure of information:

Tree HQ may disclose data and personal information to third parties, to provide and improve our services.

11:Third Party Service Providers: Providing you use and improving our services and purposes mentioned above we may disclose your information to third parties. Third party services may include payment services, web hosting, customer service, data analysis and other related products. e.g., Not limited but may consist of MailChimp, Google and stripe services.

We may disclosure your/business/staff information to your customers as part of our service. For example, we send quotes/invoices from our system on behalf that could contain personal information.

Authorised third parties that you can connect to your Tree HQ accounts like Xero or MYOB add-on will be subject to the third parties privacy policy.

Access to updates and information:

Customers may request to see the personal information that Tree HQ hold on its behalf, to correct or update any personal information. Please email admin@treehq.co or call our office.

12:Communication:

Tree HQ will communicate to you through email or via phone numbers that you have supplied.

Retention:

Tree HQ may hold onto customers personal information before an after the cancellation of each customer account by law.

13:Changes to private policy

Tree Hq may update this privacy policy from time to time; All customers agree to be bound by the privacy policy. Customers who do not agree to Tree HQ privacy policy should discontinue using our service.